Check out this hazmat setup below that Samsung sent me to send my original Note7 back. I know most consumers have returned devices to their local wireless retailer. But for folks like me or online purchases through Samsung, I wonder how many consumers will follow these instructions. It also makes me wonder why more products with Lithium Ion batteries do not come with such special handling. It was not like the Note7 is going to be powered on and charging while in the box back to Samsung. I suspect this return packaging (including special outer fire-retardant box, within a box, within a box, rubber gloves, etc.) cost them some serious coinage and took as long to design / procure as the fix to the Note7 battery.
Agree with your points about over engineering beyond the point of core safety
10/10/2016 02:33:48 pm
What a mess and likely lawsuits coming
10/13/2016 12:13:51 am
Although other devices likely have some issues when you have millions of shipped units, I will never likely buy a Samsung device. I wonder how many iPhones have caught fire through the years that has not been reported?
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